Workshops and Presentations

Lana Thompson is available to present the following workshops for your company:
General Management and Leadership Skills: Basic and Advanced

Balancing Work and Home

Communicating Effectively: Understanding the Different Styles

Customer Service: Dead or Alive?

Coaching Employees in Difficult Times

Conflict Management: Understanding and Reducing Conflict in the Workplace

Confrontation: Taking Out the Sting

Dealing With Difficult Employees

Dynamics of a Diverse Workforce


Facilitation Skills for Decision Making and Problem Solving

Fun at Work

Get That Job! A New Look at Self-Marketing

HR Laws Every Manager Should Know

Interviewing Skills for Hiring the Best

Listening to the End of the Whine

Men and Women in the Workplace: Just How Different Are They?

On the Telephone!

Organization Skills to Save Time and Increase Effectiveness

Performance Management:
The Universally Dreaded, Hated Chore -

Retaining Employees: What Works and What Doesn't?

Staying Calm in a Chaotic World - Stress Management

Teamwork: To Team or Not To Team

The Three Cs of an Effective Office: Communication, Courtesy, and Customer Service

Working Effectively with the Different Generations in the Workplace